5on Yellow Pages,May 13, 2018
This was my moms second admission to a nursing home but first admission to Alcott. I saw a 180 degree change from the other nursing home downtown her doctor had recommended. The staff were knowledgeable, friendly, and thorough. Claire was the absolute best! She organized my moms appointments and worked to get me everything for the home when she was ready. Tina in social services also was a lifesaver. Several times when her appointment transportant was late, Tina told me she’s take care of it. One time, she did more than beyond what she had to do, when she got permission to drive my mom to the follow up appointment herself! She even drove my mom home when I had a car problem, and was just a total lifesaver. That’s what inspired me to share my review today.